Billing Specialist

Job overview

The Billing Specialist role is onsite in Knoxville, TN. Compensation is not specified. The position supports Hoffman Mechanical Solutions’ Service Department, which provides HVAC solutions through design and customer service. The role turns service work details into accurate customer billing and supports the department’s financial and administrative processes. By reconciling work orders, charges, and payment issues, the specialist helps ensure invoices reflect the services and materials provided.

What you'll do

• Bill client accounts accurately and on time
• enter invoice data in Viewpoint and maintain documentation
• generate pro forma invoices and financial reports
• review work orders and obtain missing details
• research payment issues and billing discrepancies
• clarify and document billing scope and costs
• track technician inventory when applicable
• assist with contract and billing documents
• perform other administrative duties as assigned.

What we're looking for

Skills & competencies

billing specialist

knoxville tn

hoffman mechanical solutions

service billing

accounts receivable

invoice processing

viewpoint

hvac services

work order reconciliation

financial reporting

Work arrangement

• Weekend coverage required

Why this role

The posting prefers a two- to four-year college degree or certification and notes that service-trade billing experience is a plus. Familiarity with Viewpoint and commercial HVAC repairs is relevant.

About the employer

Hoffman & Hoffman Inc is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.