Guest Services Agent
Employment type
Full-time
Work setting
On-site
Location
Franklin, TN
Schedule
Day shift
Posted
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Job overview
The Guest Services Agent is a full-time onsite role based in Franklin, TN. This position supports the hospitality operations at Southall Farm and Inn. The role greets and registers guests, providing exceptional service throughout their stay. The agent manages check-ins, handles payments, and resolves guest inquiries to ensure a high level of satisfaction.
What you'll do
- Greet guests
- register guests
- provide information
- complete night audit
- manage room assignments
- code keys
- verify credit cards
- handle cash
- post charges
- answer phones
- resolve complaints
- maintain property knowledge.
What we're looking for
- Skills & competencies
- full-timeday shiftfranklin tnhospitalityguest serviceshotelfront deskcustomer servicetourismluxury
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401k with match, PTO, Education reimbursement, Free daily meal
Why this role
Work at a premier destination with a Michelin Key; includes free daily meals and wellness classes.
About the employer
SOUTHALL LLC is hiring for this role. Industry: All Other Traveler Accommodation. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- All Other Traveler Accommodation
- Occupation code
- 43-4081.00
You'll be redirected to the employer's application page.
Listing ID: 0288ab21-1848-48c5-a1a1-0bbedf1df961