Customer Support Specialist

Job overview

The Customer Support Specialist role is an onsite position based in Kenosha, WI. The pay range for this role is $27 to $32 per hour, which includes a $2 shift differential. This role supports the Uline Kenosha branch by providing legendary service to customers. This role exists to process customer orders, provide product recommendations, and handle account inquiries. The specialist acts as a product and solutions expert, building business relationships through phone, email, and chat to ensure customer needs are met and to help them navigate online ordering systems.

What you'll do

• Process customer orders
• make product recommendations
• handle account inquiries
• answer product, pricing, and shipping questions
• build business relationships
• assist with website navigation.

What we're looking for

Skills & competencies

full-time

day shift

kenosha wi

uline

customer support

onsite

no on-call

no travel

drug-free workplace

$27-$32/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match from day one, bonus programs, paid time off, tuition assistance.

Why this role

Includes $2 shift differential; significant growth and earning potential; in-depth training provided.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.