Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is an onsite, full-time position in Circle Pines, MN. The posting lists a salary of $40,000–$50,000 per year. The role supports Neal Peterson’s State Farm insurance agency and its community members. The representative handles customer inquiries and policy updates, processes claims, and maintains interaction records. By coordinating with agency colleagues and anticipating customer needs, the role supports strong service experiences and the agency’s growth and retention.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service

insurance

policy information

policy changes

claims processing

customer records

circle pines mn

neal peterson state farm

$40k–$50k per year

commission

license reimbursement

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Hourly pay plus commission, license reimbursement, Simple IRA, performance-based bonus, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

The posting lists hourly pay plus commission, license reimbursement, a Simple IRA, performance-based bonuses, flexible scheduling, advancement opportunities, paid time off, and training and development.

About the employer

Neal Peterson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.