Credit Union Client Team Representative

Job overview

The Credit Union Client Team Representative role is remote for candidates living outside Indiana and in-office for candidates in the Indianapolis, IN area; compensation is not specified. Location Services provides financial servicing solutions to banks, finance companies, and credit unions. The representative handles client and debtor requests, researches account information, and routes requests requiring additional operational support. Accurate updates, clear communication, and reporting help maintain client relationships and fulfill service requests.

What you'll do

• Handle client and debtor requests through the company phone system
• enter data and update accounts
• research incoming requests and identify actions for operations
• fulfill requests through the assignment system, company system of record, and email
• initially review new addresses
• communicate results and opportunities to leadership
• provide daily, weekly, and monthly reports to management.

What we're looking for

Skills & competencies

credit union client team representative

full-time

remote outside indiana

indianapolis in office

location services

client service

debtor requests

phone support

account updates

data entry

reporting

evening and weekend work

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• 401(k) with company match
• annual incentive bonuses
• legal services
• pet insurance
• Employee Assistance Program
• PTO and holidays.

Why this role

Remote work is available to candidates outside Indiana; candidates in the Indianapolis area work in the office. Evening and weekend work may be required based on business needs.

About the employer

Location Services is hiring for this role. Industry: Office Administrative Services. Sector: 56.