Customer Support Representative, Brokerage Accounts

Job overview

The Customer Support Representative, Brokerage Accounts role is onsite in Columbus, OH, with pay of $19 per hour. The role supports brokerage clients with account and service inquiries.

What you'll do

• Handle incoming calls about brokerage accounts and respond accurately and efficiently while meeting department performance metrics.
• Provide support for brokerage cash management products and services, the brokerage website and mobile app, and general account or financial inquiries.
• Work in a fast-paced, team-oriented financial service center and adjust to changing demands.

What we're looking for

Skills & competencies

customer support representative

brokerage accounts

phone support

cash management

online and mobile app support

columbus oh

veterans sourcing group

$19/hr

contact center experience preferred

financial services

onsite

Work arrangement

• Weekend coverage required

Why this role

A college degree or previous contact center experience is preferred; the posting states a preference for one of these criteria.

About the employer

Veterans Sourcing Group is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.