Patient Services Specialist (Front Office Receptionist)

Job overview

The Patient Services Specialist (Front Office Receptionist) role is onsite in Glendale, AZ. Compensation is not specified. The position supports American Vision Partners’ patient-facing clinic operations and serves as patients’ first point of contact. The role helps create a quality patient experience by gathering visit information, coordinating appointments, and handling front-office processes accurately. It supports clinic and surgical visits through patient check-in and checkout, paperwork review, insurance verification, payment collection, and medical-record maintenance.

What you'll do

• Greet patients and visitors in person and by telephone. Check patients in and out
• schedule clinic and surgical appointments, including pre-operative and post-operative visits. Review paperwork and procedure consents with patients, verify insurance, collect payments, and maintain patient medical records. Requires a high school diploma or GED
• medical front desk experience is preferred.

What we're looking for

Skills & competencies

patient services specialist

front office receptionist

glendale az

american vision partners

patient check-in

appointment scheduling

surgical appointments

insurance verification

payment collection

medical records

patient experience

high school diploma or ged

Work arrangement

• Weekend coverage required

Why this role

Highly visible first point of contact for patients; high school diploma or GED is required, and medical front desk experience is preferred.

About the employer

American Vision Partners is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.