Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Mansfield, MO. Compensation is $35,000–$41,000 per year. The position supports David Coday’s State Farm insurance agency and its local customers. The representative helps customers understand and update policies, processes claims and follows up, and maintains accurate interaction records. The work contributes to customer experience and agency growth through responsive service and coordination with agency colleagues.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

mansfield mo

david coday - state farm agent

insurance

customer inquiries

policy updates

claims processing

customer records

licensing reimbursement

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, performance-based bonus, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

The agency describes a close-knit, supportive team and offers licensing reimbursement, training and development, and advancement opportunities.

About the employer

David Coday - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.