Network Operations Center Technician, Data Center

Job overview

The Network Operations Center Technician role is onsite in Dallas, TX; compensation is not specified. The position supports a client operating in the data center and digital infrastructure sector, where reliable facilities support cloud computing, AI, and connected services. The technician monitors network and infrastructure performance in a 24/7 operational environment, investigates alerts, documents incidents, and coordinates escalation. This work helps maintain service availability and keep internal teams, vendors, and authorized customers informed.

What you'll do

• Monitor network, server, environmental, and facility alerts
• triage incidents and perform first-line diagnostics
• track tickets, timelines, handoffs, and resolutions
• support connectivity checks, port validation, and remote-hands coordination
• communicate service status
• follow change-management, access-control, security, and incident-response procedures
• maintain logs and documentation
• participate in post-incident reviews.

What we're looking for

Skills & competencies

network operations center

data center

network monitoring

incident response

technical support

rotating shifts

24/7 operations

dallas tx

snipebridge

Work arrangement

• Weekend coverage required

Why this role

Requires availability for rotating shifts, nights, weekends, and holidays in a 24/7 environment; applicants must already have long-term U.S. work authorization without sponsorship.

About the employer

snipebridge is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.