Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Alcoa, TN. Compensation is not specified. Twin City Dealerships highlights employee support and community engagement, including its partnership with the Tennessee Center of Technology. The advisor connects customers with dealership service by gathering vehicle information, recommending maintenance, preparing estimates, tracking repair progress, and explaining completed work and charges.

What you'll do

• Greet customers
• obtain customer and vehicle information
• document reported symptoms
• recommend maintenance based on vehicle age, mileage, and history
• prepare labor and parts estimates
• establish follow-up times
• monitor repair progress and update customers
• reconcile invoices with completed work
• explain repairs and charges.

What we're looking for

Skills & competencies

automotive service advisor

customer service

service department

vehicle maintenance

repair estimates

customer updates

dealership

alcoa tn

twin city nissan

pto

401(k)

health insurance

dental insurance

vision insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, 401(k) contributions, health, vision, dental, disability, and life insurance
• family day at Dollywood and annual cruise contest.

Why this role

Benefits include paid time off, 401(k) contributions, health, vision, dental, disability, and life insurance. The posting also describes a family day at Dollywood, an annual cruise contest, and community support activities.

About the employer

Twin City Nissan is hiring for this role. Industry: New Car Dealers. Sector: 44.