Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Dallas, TX. Compensation is not specified. The role supports Yasmine Luevano’s insurance agency and its customer relationships. The representative resolves customer inquiries, assists with policy changes and claims, and maintains accurate records. By coordinating with agency colleagues and anticipating customer needs, the role supports positive client experiences and agency growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist clients with policy changes and updates
• process insurance claims and follow up with clients
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

dallas tx

state farm agent

insurance agency

policy information

policy changes

claims processing

client follow-up

customer records

customer service experience preferred

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, dental and vision insurance, flexible schedule, free food and snacks, advancement opportunities, paid time off, parental leave, and training and development.

Why this role

The posting prefers previous customer-service experience and lists potential internal growth opportunities for driven, sales-minded candidates.

About the employer

Yasmine Luevano - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.