Business Development Coordinator

Job overview

The Business Development Coordinator works onsite in Lynn, MA; compensation is not specified. Kelly Honda is part of the family-owned Kelly Automotive Group, whose stated motto is “Honest Sales and Excellent Service.” The coordinator handles initial customer communications and follow-up, helping connect prospective customers with dealership products, services, and resources. The role supports sales appointments and customer service through timely responses, lead tracking, and collaboration with dealership teams.

What you'll do

• Answer customer calls and establish follow-up for sales appointments
• respond to internet, phone, and live chat inquiries using email, scripts, and templates
• provide initial product information and direct customers to dealership resources
• present initial financing options based on customer needs
• follow up with leads
• participate in team and process development
• use the CRM tracking system daily.

What we're looking for

Skills & competencies

business development coordinator

customer service

lynn ma

kelly honda

automotive dealership

customer calls

sales appointments

internet leads

live chat

crm tracking

financing options

medical and dental

401(k)

paid training

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical and dental coverage from day one, 401(k) after 90 days, paid time off, sick time, vacation time, paid training, and career advancement opportunities.

Why this role

Customer service experience and a valid driver’s license are listed qualifications; medical and dental coverage begins on the first day of employment, and 401(k) eligibility begins after 90 days.

About the employer

Kelly Honda is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.