Guest Service Representative

Job overview

The Guest Service Representative role is a part-time onsite position located in Nashville, TN. Compensation is not specified for this role, which supports the hotel operations team at Fairfield Inn and Suites Nashville Gulch. This role exists to deliver outstanding customer service during the check-in/check-out process and throughout the guest's stay. The Representative contributes to the hotel's success by acting as the information center for guests and ensuring high standards of service.

What you'll do

• Manage check-in/check-out, handle telephone communications, perform clerical duties, maintain security of hotel assets, and assist other departments as needed.

What we're looking for

Skills & competencies

part-time

day shift

nashville tn

tourism

guest service

front desk

hotel operations

customer service

hospitality

fairfield inn

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid Time Off, Optional Health, Wellness and Care benefits, Health Reimbursement Program, Flexible Spending Account, Stay Discounts, Optional Company paid Life Insurance, 401(k) and 401(k) matching, Employee Assistance Program, Several Voluntary and Supplemental Insurance Options, Select Paid Holidays and One Personal Floating Holiday, Loyalty Incentives

Why this role

Entrepreneurial company culture with a focus on teamwork and community partnership.

About the employer

Fairfield Inn and Suites Nashville Gulch is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.