Customer Service Coordinator, Onsite
Compensation
$18 – $22 /hr
Employment type
Full-time
Work setting
On-site
Location
Stoughton, MA
Schedule
Day shift
Posted
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Job overview
The Customer Service Coordinator, Onsite role is onsite in Stoughton, MA, and pays $18–$22 per hour. The schedule is Tuesday through Saturday, 7:00 a.m.–3:30 p.m. Boston Interiors is a specialty home furnishings retailer serving New England customers.
What you'll do
- Serve as the primary post-purchase customer contact
- handle concerns about damage, missing items, and warranties
- process exchanges, repairs, replacements, and refunds according to company policy
- communicate with customers, escalate complex issues when appropriate, and maintain knowledge of company policies, products, and service procedures.
What we're looking for
- Skills & competencies
- customer service coordinatorstoughton maboston interiors$18–$22/hronsitetuesday–saturday7:00 a.m.–3:30 p.m.post-purchase supportfurniture servicewarranty questionsorder managementcrm tools
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid vacation
- health, dental, vision, and disability insurance
- employee assistance program
- employee discounts
- 401(k)
- tuition reimbursement
- direct deposit.
Why this role
The posting lists paid vacation, health, dental, vision, and disability insurance, an employee assistance program, employee discounts, a 401(k), and tuition reimbursement.
About the employer
BOSTON INTERIORS HOME FURNISHINGS LLC is hiring for this role. Industry: All Other Home Furnishings Retailers. Sector: 44.
Additional details
- Industry sector
- 44
- Industry
- All Other Home Furnishings Retailers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 01a57ab8-c87b-4eab-b072-b858d5bfe64e