Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in El Paso, TX, and is full-time. The posting states $31,200 per year. The role supports Luis Yu’s State Farm insurance agency and its customer service and growth goals. The representative responds to customer inquiries, explains policy information, assists with policy changes, processes claims, and maintains accurate interaction records to support customers and agency operations.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

policy information

policy changes

claims processing

customer follow-up

full-time

el paso tx

state farm agent

$31,200/year

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) and matching
• performance-based bonus
• paid time off
• training and development
• parental leave
• advancement opportunities.

Why this role

Previous customer service experience is preferred. The posting notes potential internal growth opportunities for driven, sales-minded candidates.

About the employer

Luis Yu - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.