Technical Service Representative — Commercial Equipment
Compensation
$18 – $22 /hr
Employment type
Full-time
Work setting
On-site
Location
Fort Wayne, IN
Schedule
Day shift
Posted
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Job overview
The Technical Service Representative role is onsite in Fort Wayne, IN, and pays $18–$22 per hour. Sterling Manufacturing manufactures commercial equipment, including steamers. The representative is a primary contact for customers and service technicians, helping identify replacement parts, process orders, troubleshoot equipment, and follow up on service issues. The role supports timely customer solutions through accurate records, technical interpretation, and clear communication.
What you'll do
- Provide customer support by phone and email
- identify replacement parts and process orders
- coordinate shipment or replacement parts
- follow up on issue resolution
- maintain service records and customer communications
- troubleshoot commercial steamers
- interpret equipment manuals, wiring diagrams, and parts breakdowns.
What we're looking for
- Skills & competencies
- technical service representativefort wayne insterling manufacturingcustomer supportcommercial equipmentparts orderstroubleshootingcommercial steamersequipment manuals$18–$22/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401(k)
- health insurance
- paid time off
- training and development.
Why this role
The posting prefers experience in technical support, equipment service, manufacturing, HVAC, foodservice equipment, appliance repair, or a related field.
About the employer
STERLING MANUFACTURING LLC is hiring for this role. Industry: Commercial and Service Industry Machinery Manufacturing. Sector: 33.
Additional details
- Industry sector
- 33
- Industry
- Commercial and Service Industry Machinery Manufacturing
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 01847c13-f9f8-47eb-88ba-d3b60d580b5b