Assistant General Manager, Hyatt Place

Job overview

The Assistant General Manager role is onsite at the Hyatt Place in Marlborough, MA, with an annual salary range of $65,000–$73,000. The position supports True North Hotel Group’s hotel operations. Working with the General Manager, the assistant manager helps lead daily operations, staff development, guest service, and property performance. The role contributes to hotel goals by supporting service recovery, team leadership, owner relationships, and property inspections and projects.

What you'll do

• Assist the General Manager with daily operations
• promote the property in the hotel industry and local community
• help resolve guest complaints and service recovery
• assist with staff selection, onboarding, and training
• review employee performance and conduct personnel actions
• align hotel and owner objectives
• communicate with owners
• assist with capital projects, customer service, and refurbishment
• perform inspections and audits
• provide leadership to hotel team members.

What we're looking for

Skills & competencies

assistant general manager

full-time

marlborough ma

$65,000–$73,000/year

hyatt place

hotel operations

guest service

staff training

team leadership

budget management

food and beverage

property inspections

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting describes benefits and a family culture but does not specify individual benefits.

Why this role

Hospitality degree or hospitality management experience is sought; budget management and financial monitoring understanding and a strong food and beverage background are listed qualifications.

About the employer

True North Hotel Group Inc is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.