VITA Print Service Support Technician

Job overview

The VITA Print Service Support Technician role is hybrid in Richmond, VA, with four onsite training days per week initially and the opportunity to become fully remote five days per week after successful training. Compensation is not specified; the listing gives a maximum vendor rate of $49.15. The role supports the Virginia Information Technology Agency’s print service offering. The technician provides end-user technical assistance and resolves print-service issues to support reliable IT service delivery. The role combines ticket-based troubleshooting, customer support, and knowledge of IT and print environments.

What you'll do

• Provide technical assistance to end users
• resolve print-service issues
• use Microsoft 365 and ticketing systems such as ServiceNow or Jira to track and document requests
• troubleshoot and prioritize support tasks
• deliver customer-focused support
• support the VITA Print Service offering.

What we're looking for

Skills & competencies

print service support technician

vita

it support

help desk

microsoft 365

servicenow

jira

print services

hybrid

richmond va

peoplentech llc

Work arrangement

• Weekend coverage required

Why this role

Initial onsite training is required; after successful completion, the role may become remote five days per week. Printer experience is preferred, not required.

About the employer

PeopleNTech LLC is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.