Service Delivery Manager
Compensation
$116k – $210k /yr
Employment type
Full-time
Work setting
On-site
Location
Camp Springs, MD
Schedule
Day shift
Posted
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Job overview
The Service Delivery Manager role is an onsite position based in Camp Springs, MD, with a salary range of $116,350 to $210,325 per year. This role supports the Air Force National Capital Region (AFNCR) IT Services program. The role exists to assist Government staff in maintaining and improving IT services, processes, and the Service Catalog. It contributes to the mission by providing continuous process-improvement analysis to ensure high-quality service delivery.
What you'll do
- Ensure compliance with contract service-level requirements.
- Perform data analysis on performance metrics.
- Develop performance measurement plans.
- Support performance management reviews.
- Maintain standard processes for AFNCR sites.
- Analyze internal work-center processes for improvement.
What we're looking for
- Skills & competencies
- full-timeday shiftcamp springs mdleidosservice deliveryitsmservicenowafncrdodsecret clearance$116k-$210k/yr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive compensation, Health and Wellness programs, Income Protection, Paid Leave, Retirement
Why this role
Supports AFNCR IT services at Joint Base Andrews and the Pentagon; requires Secret clearance.
About the employer
Leidos is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Facilities Management Services
- Occupation code
- 11-3021.00
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Listing ID: 015c15dd-857f-4e7f-9592-eff27d94b87f