Tax Preparation Expert – Retail

Job overview

The Tax Preparation Expert – Retail role is onsite in Cicero, Illinois, and is part-time, with a minimum of 20 hours per week; the schedule may include any day Sunday through Saturday. Compensation is stated as $31.00–$34.50 per hour, with potential cash bonus and equity rewards. The role supports Intuit’s TurboTax retail service and its mission of “Powering Prosperity Around the World.” This expert prepares tax returns, advises customers, and provides calculations and TurboTax product support for a range of tax situations. The role also builds local client relationships and helps customers understand tax matters through personalized service and community outreach.

What you'll do

• Prepare tax returns and provide tax advice, calculations, tax planning guidance, and TurboTax software support
• conduct discovery sessions and tax reviews
• explain tax solutions in accessible language
• address customer inquiries
• build client relationships through outreach and local marketing
• represent TurboTax in the community.

What we're looking for

Skills & competencies

part-time

tax preparation expert

retail tax services

tax return preparation

tax advice

turbotax

customer service

community outreach

cicero il

intuit

sunday-saturday availability

20 hours per week minimum

ea cpa or attorney license

ptin required

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match, paid sick time, Employee Stock Purchase Plan, E&O insurance, Employee Assistance Program, Intuit product discounts including TurboTax, collaboration opportunities, and marketing support.

Why this role

Active unrestricted EA, CPA, or attorney license preferred; active PTIN required; at least three years of paid experience filing 30 or more individual federal and state 1040 returns per tax season; familiarity with Circular 230.

About the employer

Intuit is hiring for this role. Industry: Tax Preparation Services. Sector: 54.