Multi-Line Representative — State Farm Agent Team Member

Job overview

The Multi-Line Representative role is hybrid in Ocala, FL; compensation is described as competitive, with no numeric amount specified. The State Farm agency combines customer service with identifying appropriate insurance and financial-product opportunities. The representative handles customer inquiries and account needs, resolves issues, and reviews coverage for potential gaps or changes. By educating customers, making appropriate recommendations, and following up, the role supports both customer experience and agency production goals.

What you'll do

• Handle inbound calls, emails, walk-ins, and service requests
• assist with policy, billing, coverage, and account questions
• identify potential coverage needs
• quote and present additional products when properly licensed and appropriate
• follow up and maintain accurate customer records.

What we're looking for

Skills & competencies

multi-line representative

state farm agent team member

hybrid role

ocala fl

customer service

insurance sales

policy support

coverage reviews

customer relationships

follow-up

health insurance

paid time off

401(k)

performance bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Group life, health, dental, and vision insurance
• paid time off
• 401(k)
• training and development
• performance-based bonus
• advancement opportunity.

Why this role

Hybrid role; benefits include health, dental, vision, and group life insurance, paid time off, 401(k), training, and performance-based bonuses.

About the employer

Scott Cameron - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.