Network & Application Support Specialist – Onsite

Job overview

Network & Application Support Specialist – Onsite is an onsite, full-time role in Sturgis, MI. Compensation is not specified. The specialist supports end users and computer operations at Sturgis Bank & Trust Co. The role helps employees complete organizational tasks by resolving hardware and software issues, maintaining computer equipment, and improving support processes. It contributes to reliable day-to-day technology operations through troubleshooting, documentation, and follow-up.

What you'll do

• Receive, prioritize, document, and resolve end-user help requests
• troubleshoot using diagnostic tools
• analyze resolution trends to prevent recurring issues
• install, upgrade, repair, and maintain computers and peripherals
• configure software, systems, and printers
• test fixes and follow up on requests
• set up equipment for employee use
• and evaluate hardware and software for management recommendations.

What we're looking for

Skills & competencies

network & application support specialist

sturgis mi

sturgis bank & trust co

onsite

technical support

windows pc

hardware troubleshooting

application support

help requests

printers

end-user support

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or equivalent, experience supporting Windows PC systems, basic computer hardware knowledge, diagnostic utility familiarity, and strong communication and customer-service skills. No direct reports.

About the employer

Sturgis Bank & Trust Co is hiring for this role. Industry: Commercial Banking. Sector: 52.