Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Saint Louis, MO, and pays $16–$17 per hour. The posting requires availability for a flexible schedule that includes weekends and holidays. Moonrise Hotel provides guest lodging and front desk services. The agent supports a welcoming and efficient guest experience by handling registration, checkout, cashiering, reservations, guest requests, and account accuracy. The role also promotes hotel rooms and amenities while coordinating with other departments and following hotel procedures.

What you'll do

• Register and check out guests
• cashier and accept payments
• verify reservation and guest information
• handle guest complaints, calls, messages, mail, and requests
• assist with luggage and local information
• take reservations
• promote room upgrades and hotel amenities
• maintain accurate shift closing and account records
• follow security and emergency procedures
• communicate with hotel departments.

What we're looking for

Skills & competencies

front desk agent

hotel guest services

guest registration

check-in and checkout

cashiering

reservations

customer service

$16–$17 per hour

saint louis mo

moonrise hotel

weekends and holidays

high school diploma or ged

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision
• flexible spending and health savings accounts
• optional and company-paid life insurance
• long-term disability
• 401(k) match
• sick time, vacation, holiday pay, birthday day off, referral rewards, discounted Marriott room rates, and shift meals.

Why this role

Requires two years of customer service experience; one year of hotel front desk experience using Opera is preferred. A high school diploma or GED is required.

About the employer

Moonrise Hotel is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.