IT Software Engineer 2

Job overview

The IT Software Engineer 2 role is remote and can be located anywhere in the United States except Alaska; compensation is $111,122–$201,653 per year. The listing is associated with Anchorage, Alaska, and the role develops DIRECTV’s next-generation Customer Experience orchestration platforms using AWS, Genesys Cloud, and Salesforce Service Cloud. The engineer owns feature design and implementation for assigned systems, contributing to reliable, scalable, and maintainable software. Through cross-functional collaboration, code review, documentation, and troubleshooting, the role supports platform delivery and customer experience initiatives.

What you'll do

• Make technical decisions based on end-to-end impact and data
• own development and design for assigned systems or components
• lead feature development with minimal oversight
• collaborate with product, QA, design, and engineering teams
• participate in code reviews
• maintain technical documentation
• troubleshoot moderately complex issues
• provide basic mentorship
• lead smaller project components and communicate progress, blockers, and risks.

What we're looking for

Skills & competencies

directv

it software engineer 2

software engineering

customer experience

cx orchestration

aws

genesys cloud

salesforce service cloud

ccaas

ci/cd

remote us

anchorage ak

$111,122–$201,653/year

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting describes a total compensation package including base salary, bonus, and benefits
• specific benefits are not detailed.

Why this role

The posting seeks 3–5 years of professional software engineering experience, at least 2 years focused on high-scale CCaaS, CX enterprise software, or field services enterprise software, and experience with AWS, CI/CD, and Salesforce integrations.

About the employer

DIRECTV is hiring for this role. Industry: Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers. Sector: 51.