Customer Service Advisor

Job overview

The Customer Service Advisor role is onsite in Cumming, GA, with stated pay of $19 per hour. Piedmont Lube Centers operates Jiffy Lube locations in Metro Atlanta and provides vehicle maintenance services to local communities. The advisor welcomes customers, explains and recommends maintenance services, processes transactions, and supports technicians and daily shop operations. The role helps deliver a fast, friendly, and professional customer experience while keeping service work moving efficiently.

What you'll do

• Greet customers and answer questions
• recommend maintenance based on vehicle inspections and manufacturer recommendations
• enter vehicle information and process transactions
• perform courtesy inspections
• assist technicians with preventive maintenance as needed
• guide vehicles into service bays
• maintain a clean and safe work area
• support opening and closing procedures.

What we're looking for

Skills & competencies

customer service advisor

automotive service

customer support

vehicle inspections

preventive maintenance

pos transactions

cumming ga

piedmont lube centers

weekend availability

$19 per hour

jiffy lube

shop operations

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance options
• company-paid life insurance
• 401(k) with company match
• paid time off and holidays
• company-provided uniforms
• bonus opportunities.

Why this role

Weekend availability is required. Sales or customer service experience is preferred, and a valid driver’s license is preferred.

About the employer

Piedmont Lube Centers LLC is hiring for this role. Industry: Automotive Oil Change and Lubrication Shops. Sector: 81.