Account Manager

Job overview

The Account Manager role is listed in Baltimore, MD, and is described as onsite; compensation ranges from $50,000 to $80,000 per year. The role supports Alertus Technologies’ mass-notification solutions, which are designed to help provide warning during emergencies. The Account Manager builds customer relationships, supports customer readiness and retention, and helps clients make effective use of notification solutions. The role coordinates with internal teams to address customer needs and identify opportunities to expand solution use.

What you'll do

• Manage relationships with commercial accounts
• proactively contact customers to support continuity, training, and testing
• travel to customer sites
• support renewals and recurring-revenue growth
• educate clients on features and train staff
• coordinate customer needs with internal teams
• relay product requests and support feature projects
• develop expansion and referral opportunities.

What we're looking for

Skills & competencies

account manager

baltimore md

alertus technologies

$50k–$80k/year

customer success

mass notification

account retention

client training

renewals

50% travel

crm

Work arrangement

• Weekend coverage required

Benefits & perks

• Unlimited paid time off
• paid holidays
• 401(k)
• medical, dental, and vision
• disability and supplemental insurance
• homebuying incentive
• referral bonuses
• flexible scheduling.

Why this role

Requires travel at least 50% of the time and candidates must be in or within driving distance of Baltimore headquarters for onboarding, training, and in-person activities. Visa sponsorship is not provided.

About the employer

Alertus Technologies is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.