District Installation Manager

Job overview

The District Installation Manager (DIM) is an onsite role based in Shrewsbury, MA, with a salary range of $65,000 to $80,000 per year. This position supports the installation department by leading a team of associates to ensure high-quality customer experiences and effective job management. The role exists to oversee the entire post-sale installation process, including inspections, job flow management, and warranty programs. The DIM drives operational excellence by auditing contracts, managing escalations, and developing team members to meet company standards for service and profitability.

What you'll do

• Drives positive customer experience through installation process standards
• leads field install team including hiring and performance management
• utilizes data and reporting to ensure cycle time and margin targets are met
• conducts job site inspections and measure audits.

What we're looking for

Skills & competencies

full-time

day shift

shrewsbury ma

home depot

installation manager

management

construction

customer experience

operations

leadership

$65k-$80k

Work arrangement

• Weekend coverage required

Benefits & perks

• Not specified

Why this role

Requires 10 years of experience and overnight travel of 5-20%.

About the employer

Home Depot is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.