Director of Customer Service
Compensation
$35k – $50k /yr
Employment type
Full-time
Work setting
On-site
Location
Rockford, IL
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Director of Customer Service is an onsite role based in Rockford, IL, with an annual compensation range of $35,000 to $50,000. This position supports the Julie Weaver State Farm Agent team by leading customer experience initiatives and service operations. This role exists to oversee service operations and ensure high-quality customer interactions. The director contributes to the team's goals by training staff, monitoring performance metrics, and resolving complex customer inquiries to protect what matters most to the community.
What we're looking for
- Skills & competencies
- full-timeday shiftrockford ilstate farmcustomer serviceleadershipinsuranceoperationsperformance metricsonsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid time off, training, 401(k) matching, performance bonus, free food
About the employer
Julie Weaver - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Insurance Agencies and Brokerages
- Occupation code
- 11-3012.00
You'll be redirected to the employer's application page.
Listing ID: 00872c7d-1fbb-43d1-8915-80efe82eb98e