Principal IT Software Engineer

Job overview

The Principal IT Software Engineer role is remote within the United States except Alaska. The annual base salary range is $134,363–$244,036. The role supports DIRECTV’s next-generation Customer Experience orchestration platforms, including AWS, Genesys Cloud, and Salesforce. This position exists to guide technical design, implementation, and reliability across complex customer experience systems. It advances secure, scalable integrations and platform practices while providing technical direction and mentorship across engineering teams.

What you'll do

• Architect cross-system solutions
• set technical standards and roadmaps
• lead data pathways and integrations with CRM, AI platforms, and APIs
• facilitate architecture reviews
• mentor engineers and technical leads
• promote engineering best practices
• identify and mitigate technical risks
• guide vendor teams
• and help resolve critical production issues.

What we're looking for

Skills & competencies

principal it software engineer

remote

united states

directv

aws

genesys cloud

salesforce

customer experience

crm integrations

terraform

architecture

technical leadership

$134,363–$244,036 annually

Work arrangement

• Weekend coverage required

Benefits & perks

• DIRECTV describes its total compensation package as including benefits
• specific benefits are not detailed in the posting.

Why this role

Remote within the United States except Alaska; technical leadership focused on customer experience orchestration platforms.

About the employer

DIRECTV is hiring for this role. Industry: Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers. Sector: 51.