Regional Customer Service Representative

Job overview

The Regional Customer Service Representative role is onsite in Venice, FL, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. Pay is $21–$22 per hour. Ad-vance Talent Solutions is hiring for a client in the waste and environmental services industry. The representative serves as a primary contact for residential and commercial customers, handling service and billing questions, work orders, account updates, and issue resolution. The role coordinates with local operations teams to address customer concerns and support service delivery across the assigned region.

What you'll do

• Answer customer calls
• assist with service, billing, scheduling, and account questions
• enter service requests and work orders
• research concerns
• coordinate with drivers, dispatchers, supervisors, and division personnel
• process payments
• document calls and follow-ups
• escalate unresolved issues
• support multiple regional locations.

What we're looking for

Skills & competencies

customer service representative

regional support

customer calls

billing

work orders

account updates

venice fl

ad-vance talent solutions

full-time

$21–$22/hour

monday–friday

8 a.m.–5 p.m.

Work arrangement

• Weekend coverage required

Why this role

Full-time, temp-to-hire position; high school diploma or GED required.

About the employer

Ad-vance Talent Solutions is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.