Patient Experience Specialist – Clerical Level II, Radiology

Job overview

The Patient Experience Specialist – Clerical Level II, Radiology role is onsite in Laurel, MS. Compensation is not specified. The position supports the SCH Radiology department at South Central Regional Medical Center. The role provides front-desk and clerical support that helps patients move through radiology visits smoothly. It combines patient check-in, appointment coordination, accurate record updates, and confidentiality practices to support patients and clinical staff.

What you'll do

• Greet and check in patients
• answer and direct calls on multi-line phones
• schedule and confirm appointments using electronic medical records
• verify insurance and collect co-pays or balances
• enter and update patient information
• maintain the front desk and waiting area
• assist with filing, faxing, scanning, and other clerical tasks
• protect patient confidentiality and comply with HIPAA.

What we're looking for

Skills & competencies

patient experience specialist

clerical level ii

radiology

laurel ms

south central regional medical center

patient check-in

appointment scheduling

electronic medical records

insurance verification

hipaa

front desk

medical clerical support

Work arrangement

• Weekend coverage required

Why this role

Requires typing at 30 words per minute, basic computer skills, and ability to understand verbal and written instructions.

About the employer

South Central Regional Medical Center is hiring for this role. Industry: General Medical and Surgical Hospitals. Sector: 62.