Resident Assistant

Job overview

The Resident Assistant role is onsite in Pittsburgh, PA, with stated pay of $15.75–$17.11 per hour. The position supports Northside Common Ministries’ shelter residents as part of Goodwill of Southwestern Pennsylvania’s community programs. The role helps maintain a safe, supportive, and orderly shelter environment through resident supervision, safety checks, rule enforcement, and assistance with daily needs. Accurate records and shift handovers support continuity and safety.

What you'll do

• Conduct hourly safety checks and maintain logbooks
• supervise and support residents
• address and de-escalate conflicts and report incidents
• enforce shelter policies
• participate in shift handovers
• support residents in keeping living areas clean
• report maintenance needs
• maintain facility cleanliness and report issues.

What we're looking for

Skills & competencies

resident assistant

pittsburgh pa

goodwill of southwestern pennsylvania

$15.75–$17.11/hour

shelter services

resident support

hourly safety checks

conflict de-escalation

incident reports

friday–sunday

3:00 p.m.–11:00 p.m.

Work arrangement

• Weekend coverage required

Why this role

The schedule is Friday through Sunday, 3:00 p.m.–11:00 p.m. Requires a high school diploma or equivalent, one year of experience with diverse populations, and experience facilitating workshops and service referrals. CPR, First Aid, and AED certifications are required within the first 90 days.

About the employer

Goodwill of SWPA EE is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.