Customer Service Representative, Insurance Agency

Job overview

The Customer Service Representative, Insurance Agency role is onsite in San Antonio, TX, with compensation of $40,000–$50,000 per year. Donna Vaughn - State Farm Agent is a close-knit agency focused on customer relationships and community involvement. This role supports agency growth and customer satisfaction by answering policy questions, assisting with policy updates, processing claims, and maintaining accurate interaction records.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

policy support

claims processing

customer inquiries

san antonio tx

donna vaughn state farm agent

full-time

flexible schedule

paid time off

training and development

license reimbursement

performance bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, performance-based bonus, flexible schedule, advancement opportunities, paid time off, training and development, and paid holidays.

Why this role

The agency describes a supportive, independent, customer-focused culture and offers licensing reimbursement, paid time off, paid holidays, training, and advancement opportunities.

About the employer

Donna Vaughn - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.