Night Auditor
Employment type
Full-time
Work setting
On-site
Location
Austin, TX
Schedule
Day shift
Posted
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Job overview
The Night Auditor role is onsite in Austin, TX, and compensation is not specified. The position reports to the Front Office Manager at Fairmont Austin, a luxury hotel with guest rooms and meeting and event space. The role supports overnight front-office operations by providing guest service, handling check-ins and account settlement, answering questions about hotel facilities, and completing night audit duties. It contributes to a consistent guest experience and follows the hotel’s service, safety, and department standards.
What you'll do
- Provide professional, friendly service
- greet and check in guests and settle accounts
- answer questions about hotel facilities
- respond to guests at the Reception Desk
- upsell room brands
- follow department policies and safety standards
- perform night audit duties.
What we're looking for
- Skills & competencies
- night auditoraustin txfairmontfairmont austinhotelhospitalityfront officenight auditguest servicescheck-inguest accountsroom upsellingpaid time off401(k)
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid time off, medical, dental and vision insurance, 401(k), complimentary shift meal, discounted Accor rates, learning programs, and educational assistance.
Why this role
Previous customer-related experience is preferred. Must be able to type 25 words per minute; previous property management system experience is an asset.
About the employer
FAIRMONT is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Hotels (except Casino Hotels) and Motels
- Occupation code
- 43-4081.00
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Listing ID: 00098442-6512-459c-88a5-94efec7055e9