Client Support Engineer I

Job overview

The Client Support Engineer I role is onsite in Fairfax, VA. Compensation is $40,000–$42,000 per year. Thrive provides managed services focused on AI, cybersecurity, and cloud technology. The role provides first-level technical support and helps implement, integrate, and maintain computer systems in a mission-critical response operations environment. It supports customers by diagnosing and resolving issues, documenting requests, and escalating unresolved problems appropriately.

What you'll do

• Unbox and inventory workstation equipment
• configure and deploy workstations
• install operating systems, updates, and scripts
• configure computers and devices for networks
• image systems
• run diagnostics and repair and test equipment
• provide first-level customer technology support
• identify root causes, resolve and monitor requests
• document and escalate unresolved queries
• maintain service ticket and time-entry information.

What we're looking for

Skills & competencies

client support engineer i

fairfax va

thrive

computer systems

windows os

network configuration

workstation deployment

technical support

diagnostics

customer service

$40k–$42k/year

Work arrangement

• Weekend coverage required

Why this role

Entry-level position requiring some prior business technical-support experience; some college or equivalent experience and technical coursework.

About the employer

Thrive is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.